Rich Whatton is a man with a dream. After 20 years working for estate agents in Swindon like Halifax, Strakers and latterly Richard James, he is finally branching out with his own agency, Miles Byron Real Estate. And he is so invested in his new business that he has named it after his two sons. Let’s hear it for Miles and Byron!
Myles Byron the company hit the ground running at the back end of last year and despite launching his new business during a pandemic, Rich has been busy selling a wide selection of mostly high-end properties. Now, with the imminent July opening of his new office at 105 Victoria Road (at the top of the hill just before Bath Road), he is taking things to the next level.
“I have enjoyed my time working for some well-known estate agents, but after two decades in the business it was time to realize my long-held dream and set up my own company,” says Rich. “From the very beginning I have always had my eyes open for a prime location office and the Victoria Road office was the perfect opportunity.”
Despite the advent of internet estate agents with no offices, Rich believes that providing personal service really demands a physical space for people who prefer face-to-face encounters.
“My whole emphasis will be on personal relationships and bespoke service,” he says, “that has always been my passion. To use a cliché, I am definitely a people person!”
“I don’t want to build a conveyor belt where people get lost, I want to be here for people seven days a week, and if that means taking calls on Sunday evenings, I say bring it on! I love my work and more importantly, people invest an enormous amount into buying and selling properties so they need an estate agent who is equally engaged.”
“I have built some great relationships with clients over the last 20 years and it is immensely satisfying when these people now trust me to sell their homes and properties. And though I have great hopes for the Miles Byron brand I never want to get too big; when things get too corporate the danger is that customer service suffers.”
He adds: “Despite the pandemic, it’s an exciting time to be involved in the property market, especially in Swindon where people can get so many of the things that are now in the national conversation, like more space – indoors and outdoors – and at prices that are far more accessible than anywhere else along the M4 corridor. In 2021 it’s all about lifestyle, and Swindon is a great location in that respect.”
What Rich’s clients say:
“Rich at Miles Byron is a pleasure to work with. The service was attentive, individualised and responsive to our needs. The buying and selling process is difficult enough and Rich made the whole process much more manageable. He is truly passionate about what he does and the people he does it for and this personal nature gives me full confidence in using his services once again. He is absolutely recommended and I look forward to working together once again.” Mr Jaz H.
"We first met Richard a couple of years ago when selling our house. After inviting a few estate agents round to value our property, he was by far the one that stood out as being genuine, enthusiastic and invested. We saw his pure passion for his job straight away and he maintained this throughout the selling process. Richard was always happy to listen to us and gave us sound advice throughout. We had complete confidence in him and his knowledge of the housing market. My husband and I cannot recommend Richard highly enough - we would choose him to sell our property every time, no question. We were thrilled to see that he had started his own business and wish him every success!” Ms Alison K.
"I have bought and sold through Richard a number of times over recent years and can't recommend him enough! You will be looked after, you will be supported from start to finish and he will go out of his way to make your move as seamless as is possible during a stressful event. Richard works for you, to get you what you want and the very best outcome possible. I can only thank him and his professionalism in helping me move! Thank you!” Mr Jason W
To get a FREE valuation of your property, contact Rich Whatton on firstname.lastname@example.org or call 07555 276 555.